Got a question or need assistance? We’re here to help!
*Please scroll to the bottom for Any and all urgent matters!*
CONTACT
NEED HELP ASAP? send us a dm on instagram!
(quickest response time 55 mins – 4 hours)
Check Our FAQs
Looking for quick answers? Visit our FAQ page for solutions to common questions about orders, products, and more.
where you can find us
We are no longer serving at our Grandview Crossing location at The Little Grand Market. FTLOD is shifting into its next phase. You’ll be able to catch us at markets all spring and summer, including Dublin and other spots around the city.
Order Inquiries
Our customer service team is available Monday–Friday, 11 AM–3 PM (GMT-5). Please allow 1–3 business days for a response. If your inquiry is about an existing order, include your order number for faster assistance.
📧 Email us regarding an order
Collaborations
We’re all about teaming up! Whether it’s creating limited-edition flavors, catering events, or collaborating on social media, we’d love to hear your ideas.
📧 Pitch us your collaboration idea
Visit Us In-Store
Stop by For The Love of Dough for cookies, ice cream sandwiches, and more at our Grandview Crossing location in Columbus, OH!
📍 Grandview Xing Wy, Columbus, OH 43215
🕒 Store Hours:
Monday: 11 AM – 8 PM
Tuesday: 11 AM – 8 PM
Wednesday: 11 AM – 8 PM
Thursday: 11 AM – 9 PM
Friday: 11 AM – 11 PM
Saturday: 11 AM – 11 PM
Sunday: 8 AM – 8 PM
Willing to Wait? PLease Use the Contact Form Below.
(average response time 1-2 business days)